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BILLING QUESTIONS

  1. Am I able to have a 30 day money back guarantee if I am not happy?
  2. Do you charge to the same creditcard automatically?
  3. Can I purchase additional webspace/bandwidth?
  4. What form of payment do you accept?
  5. Do I receive receipts for my payments?
  6. Are your prices in Canadian dollars or US dollars?
  7. How do I change my billing from monthly to yearly?
  8. When paying from outside the USA, like from England, is their an aditional charge for it? Like extra taxes?
  9. How can I cancel my account and stop billing?


ANSWERS

  1. Am I able to have a 30 day money back guarantee if I am not happy?
    Yes, you'll get your money back, please refer to our 30 DAY MONEY BACK GUARANTEE policy

  2. Do you charge to the same creditcard automatically?
    Yes, we charge automatically to the same card on the same day you ordered (monthly, yearly, bi-yearly, or tri-yearly)

  3. Can I purchase additional webspace/bandwidth?
    Yes, please contact sales@tonhosting.com and we'll create a special order for you.

  4. What form of payment do you accept?
    We currently accept Visa, MasterCard, American Express, Discover/Novus, Diners Club and JCB, derivatives of those brands, and Pay Pal

  5. Do I receive receipts for my payments?
    Yes, you receive receipt for every payment

  6. Are your prices in Canadian dollars or US dollars?
    In US dollars

  7. How do I change my billing from monthly to yearly?
    Please contact billing@tonhosting.com with your domain and your order number, we'll upgrade for you.

  8. When paying from outside the USA, like from England, is there an aditional charge for it? Like extra taxes?
    No, there's absolutely no other charges

  9. How can I cancel my account and stop billing?
    Please contact billing@tonhosting.com with your domain and order number, and we'll cancel it for you.





 

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