Home Company Info Testimonials Services & Solutions Customer Support FAQ's Resources
sales@tonservers.com
   
  Pre-Sales Questions
  General Account Set Up
  DNS Questions
  FTP/Files Upload
  Control Panel - CPanel
  WebHost Manager
  Email Questions
  CGI/PERL Scripts
  PHP & MySQL
  Billing Questions

 


More Info | JOIN FREE
Affiliate Login Here

 

GENERAL ACCOUNT SET UP

  1. I am a newbie, what do I need to know?
  2. How can I set up my email accounts?
  3. How can I change my account password?
  4. How can I set up a subdomain?
  5. How can I check my stats?
  6. How can I install Oscommerce, PHP-Nuke, and Invision Power Board?


ANSWERS

  1. I am a newbie, what do I need to know?

    Within a few hours after signing up with TON Hosting, you should receive an email from us regarding your account and other instructions on how to set up your account.

    First, you need to modify your nameservers to point to our servers. If you have reseller accounts, you need to register your nameservers first before you can use them. Please refer to 'DNS Questions' for more information.

    After doing so, you can login to your control panel at http://www.yourdomain.com:2082/

    With username and password you assigned when you placed your order, you'd be able login to your CPanel to manage your account. You can't log on CPanel until you receive our welcome email.

    ATTENTION: The password is CaSe SenSiTiVe , so you will need to enter it exactly as it appears. This can be changed from the Control Panel by clicking the "change password" icon.

    When you first log into your account, you will see various hidden files and directories, among them, the two that are most important are the public_html and public_ftp directories.

    public_ftp

    public_html

    DO NOT DELETE OR RENAME any of these directories or any hidden files that you may find. These directories are automatically setup by the system and are required in order for your account to function. Deleting or renaming any of them will cause fatal errors that can only be repaired by deleting and resetting your account.

    Of these directories, the ONLY ONE that is important to you is the public_html directory. This is the directory where you will upload your web pages and create other subdirectories that will pertain to your web site and be viewable from your web browser. Your pages WILL NOT be viewable on a web browser unless they are uploaded to this directory.

    When you initially enter your public_html directory, you will see one directory, which is your cgi-bin, and one html file, which is the placeholder page created by the system when your account is created.

    The CGI-BIN is where you upload your cgi scripts. DO NOT DELETE OR RENAME your cgi-bin.

    As you add features from your Control Panel, the system will automatically create other directories within this area. ANY AND ALL sub-directories and/or files created by the system SHOULD NOT BE DELETED OR ALTERED IN ANY WAY.


  2. How can I set up my email accounts?
    Please refer to Email FAQ's section.

  3. How can I change my account password?
    Log on your CPanel, click on Change Password to change

  4. How can I set up a subdomain?
    Log on your CPanel, click on Sub Domains

  5. How can I check my webstats?
    Log on your CPanel, click on Web/FTP Stats. You have many options to check your site stats: Analog, Awstats, Webalizer, Subdomain Stats, Latest Visitors, Bandwidth, and Error Log

  6. How can I install Oscommerce, PHP-Nuke, and Invision Power Board?
    Log on your CPanel, click on Addon Scripts, then select the application you want to install.

 


 

Copyright © 2002-2007 TON Hosting. All rights reserved.